Refund and Returns Policy

Introduction

At Maze Infocom Solutions, we strive to provide high-quality digital marketing services to meet your needs. This Refund and Return Policy outlines our procedures for refunds and returns. By using our services, you agree to the terms outlined in this policy.

Refund Policy

Service Delivery: Due to the nature of digital marketing services, which often involve time-sensitive and customized work, refunds are generally not offered once the service has commenced. If you are unsatisfied with our services, we encourage you to contact us to discuss your concerns.

Requesting a Refund: If you believe you are entitled to a refund, please submit a written request to info@mazeinfocomsolutions.com within 30 days of the date of the service delivery. Include your name, contact information, and a detailed explanation of your request.

Review Process: Upon receiving your refund request, we will review the details and determine whether a refund is appropriate based on our assessment of the service provided and any relevant agreements.
Approval and Processing: If your refund request is approved, we will process the refund to the original payment method within 15 business days. Please note that processing times may vary depending on your payment provider.

Return Policy

Before Service Commencement: If you wish to cancel a service before it has commenced, you must notify us in writing at info@mazeinfocomsolutions.com at least 7 days before the scheduled start date.

After Service Commencement: Once a service has begun, cancellations are generally not accepted, and any fees paid are non-refundable.

Dispute Resolution

If you have any disputes regarding refunds or returns, please contact us at info@mazeinfocomsolutions.com. We will make every effort to resolve any issues amicably. If a dispute cannot be resolved through direct communication, it may be subject to the dispute resolution provisions outlined in our Terms and Conditions.

Changes to This Policy

We may update this Refund and Return Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

For any questions or concerns regarding this Refund and Return Policy, please contact us at: info@mazeinfocomsolutions.com.